Siena AI
By Siena AI
Problem
Looking to scale customer service and reduce costs while maintaining your brand’s voice, improving CSAT scores, reducing ticket overload, freeing up CX agents from mundane work, speeding up response times, and driving customer satisfaction without the nee
Impact
Our customers achieve up to 80% automation rates across multiple channels, with an average CSAT score of 4.8, 98% faster response times, and 11% ticket conversion rates. They also experience measurable reductions in operational costs, while maintaining on-brand, empathic support that enhances customer satisfaction. Leading brands like Eight Sleep, MUD/WTR, and Kitsch trust Siena to handle complex queries autonomously, allowing their teams to focus on strategic growth initiatives.
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Siena AI
The #1 Empathic AI CX agent that elevates care.
Problem
Looking to scale customer service and reduce costs while maintaining your brand’s voice, improving CSAT scores, reducing ticket overload, freeing up CX agents from mundane work, speeding up response times, and driving customer satisfaction without the nee
Impact
Our customers achieve up to 80% automation rates across multiple channels, with an average CSAT score of 4.8, 98% faster response times, and 11% ticket conversion rates. They also experience measurable reductions in operational costs, while maintaining on-brand, empathic support that enhances customer satisfaction. Leading brands like Eight Sleep, MUD/WTR, and Kitsch trust Siena to handle complex queries autonomously, allowing their teams to focus on strategic growth initiatives.